Data security is a top priority for any healthcare organization today, and at Ingenious Med, we understand the immense trust you place in us to protect your sensitive data. We know that safeguarding patient information is non-negotiable, and it’s at the core of everything we do to keep your data secure.
We know that navigating the complexities of cybersecurity can feel like deciphering medical jargon, so we’re here to break down our robust security measures in a clear, straightforward way. Our goal isn’t just to talk about security; it’s to show you how our proactive approach ensures your operations are secure, seamless, and free from data concerns.
The High Standard We Uphold: Our Trusted Certifications
At Ingenious Med, robust security isn’t just a promise—it’s certified. Our certifications validate our dedication to protecting your data, giving administrators, billers, coders, and providers the peace of mind they deserve.
🔑 SOC 2: Our Promise of Trust
Think of our SOC 2 report as a yearly check-up for our security. It’s an independent review of how we handle your data, focusing on security, availability, processing, confidentiality, and privacy.
- What it means for you: We consistently meet high standards, ensuring your data is handled with care. For administrators, this means fewer compliance headaches. For billers and coders, it means your financial data is secure. For providers, it means that patient privacy is upheld to the highest standards.
- Learn more: Dive deeper into what SOC 2 means here
✨ HITRUST: The Gold Standard in Healthcare Security
When it comes to healthcare data, HITRUST CSF Certification is like achieving a highly specialized medical board certification. It combines many industry standards and controls, like HIPAA, for complete information security.
- What it means for you: We’ve put in place the highest level of security controls to protect your sensitive patient data. This gives everyone on your team top-tier assurance against cyber threats, safeguarding patient trust, and your organization’s reputation.
- Learn more: Discover how HITRUST benefits you here
🔐 How We Keep Your Data Under Lock and Key
Beyond certifications, our security system has many layers of protection.
Encryption: Our Data’s Invisible Shield
Encryption is key to our data security. It turns your data into unreadable code that only authorized users can access. This secure vault is fortified by robust infrastructure and advanced protective layers including:
- SAN (Storage Area Network) Encryption: All data in our SAN database is protected with AES-256 encryption. This is a top-level encryption standard, making your patient records and financial data incredibly secure when it’s not being used.
- Database Encryption: For each customer, we use Transparent Data Encryption (TDE). This adds another layer of security by encrypting your data files right at the database level, ensuring privacy for every patient’s information at the source.
- Data In- Flight Protection: When your data moves between systems (like a doctor accessing a patient’s chart or a biller submitting a claim), it’s secured! We encrypt all data in transit using TLS 1.2+. This ensures safe communication and stops anyone from listening in.
- Encrypted Backups: Even our backup copies are encrypted, keeping your data safe all the time.
🌐 Strong Network and Device Protection
Our network is guarded with advanced tools to find and stop unauthorized access. This protects the digital pathways used by doctors for charting, billers and coders for processing claims, and administrators for managing the entire system. Here at Ingenious Med, we utilize:
- Firewall Protection: Our internal firewalls, along with Cloudfare Web Application Firewall (WAF), create a strong barrier. They filter out bad traffic and protect our online tools.
- Intrusion Detection: We use Palo Alto to detect and prevent intrusions on our network. It’s like a watchful guard, always looking suspicions activity and blocking threats before they can impact your operations.
- Data Loss and Prevention (DLP): With Incydyr on all our devices (endpoints), we have strong tools to prevent data loss. This helps us stop sensitive patient and financial information from leaving our secure area without permission.
- Anti-Malware Capabilities: All our production servers use CrowdStrike for anti-malware protection. This actively fights viruses, ransomware, and other harmful software that could disrupt patient care or billing processes.
💻 Data Security & Lifecycle Management
Managing data throughout its lifecycle is vital for security, reliability, and compliance. This ensures data integrity for administrators, proper record keeping for doctors, and accurate historical data for billers and coders.
Your Critical information is safeguarded through:
✅ Regular Database Backups: Utilizing Cohesity for advanced protection.
✅ Geographically Diverse Storage: Backups stored across various datacenters.
This strategy ensures:
✅ Data Safety: Even if localized events occur.
✅ Continuous Service Availability.
✅ Robust Disaster Recovery Capabilities.
👩🏻💻 What If Your Company Faces a Data Security Event? (We’re Here to Help!)
Even with strong defenses, security challenges can arise. If your organization faces a data security event, Ingenious Med is your dedicated partner for a swift recovery. Our support goes beyond prevention, were here to help you navigate and recover with:
- Proactive Incident Response: We have a robust, tested plan to quickly identify and address issues within our systems. This minimizes the impact on your operations.
- Rapid Notification: If a security incident involving our systems occurs, we’ll inform you quickly and transparently. This helps you manage the situation and meet any compliance needs.
- Immutable Backups for Fast Recovery: Our backups are unchangeable—they can’t be altered or deleted. This means swift, reliable recovery of your data, helping restore operations with minimal downtime.
- Your Data’s Resilience (Powered by Continuum): Our entire security setup, enhanced by robust systems like Continuum, is built to make your data resilient. This strong foundation helps us protect your information and be a stable partner during challenging times.
📊 Your Data Our Top Priority
At Ingenious Med, protecting your data isn’t just a small detail; it’s central to everything we do. We continuously invest in the newest technologies and follow the highest industry standards. This ensures your patient information, billing data, and operational insights are always in safe hands.
Ready to feel confident about your organization’s data security?
Contact us today to learn more about how Ingenious Med can help you streamline workflows while keeping your invaluable data safe and secure.
Or give us a call! 770.799.0909 🤙🏼😃