Seasoned software delivery executive to drive product roadmap and customer satisfaction
Atlanta, GA — September 4, 2018 — Ingenious Med, provider of the nation’s leading charge capture and performance analytics platform, recently named Lynn Mettler to its executive team as Client Delivery Officer.
Mr. Mettler brings more than 20 years of experience developing and delivering complex solutions in the healthcare, digital publishing, and telecom industries.
“The team at Ingenious Med has built an impressive portfolio of products that are supported by a customer-focused organization,” said Mettler. “I’m excited about the opportunity to build on that foundation. Unifying all of the delivery functions under one roof, we will be in a perfect position to build and deliver solutions with an emphasis on the customer experience at its core.”
Mettler will be uniting development, infrastructure, implementations, support, and application engineering functions in an effort to streamline product development and delivery, as well as customer satisfaction.
“Since joining Ingenious Med, my focus has been on speaking with customers to learn where we can improve as their partner,” said Nimesh Shah, Ingenious Med CEO. “Unifying our development and operations teams supporting our customers will allow us to not only deliver better solutions, but be a better partner.”
Before joining Ingenious Med, Mettler spent 16 years at Change Healthcare, most recently serving as Vice President of Engineering in the Software & Analytics business unit. In that role, he oversaw a broad suite of decision support and financial products.
“The Ingenious Med platform helps our customers streamline workflows, improve the revenue cycle, and inform business decision-making with action-oriented analytics,” added Mettler. “We will continue to partner with our customers to drive adoption through education and empowerment so they can make the most of platform.”
About Ingenious Med
Ingenious Med provides a leading healthcare IT solution that enables health systems and practices to improve financial performance, simplify clinical workflows, and optimize patient care outcomes. In its 19-year history, Ingenious Med’s mobile charge capture and practice performance analytics application has facilitated more than 150 million patient encounters across more than 80 percent of the nation’s largest health systems and physician management companies — enhancing physician productivity, enabling real-time visibility into clinical operations, and increasing financial returns. Ingenious Med clients see an average revenue increase of $30,000 per physician full-time equivalent (FTE).
To learn more, visit www.ingeniousmed.com.