COO Mike Pickering directs all aspects of operations at Ingenious Med. He has more than 25 years’ professional experience with more than 18 years in healthcare IT management. As the fifth employee hired at Ingenious Med, he has led virtually every aspect of the company, from technology and product development to sales and implementations. He then served in the dual capacity of Chief Operating Officer and Chief Technology Officer before moving exclusively to the COO role in 2008. Pickering developed the company’s unique consultative implementations and onsite training model, which has resulted in a 97% adoption rate for the IM1 platform. Pickering is currently responsible for the sales, strategic account management, customer support, implementations, integrations and professional services teams.
Prior to joining Ingenious Med, Pickering led development at Patient Care Technologies Inc., a leading provider of software for the home healthcare market. He has a B.S. from the State University of New York.